Privacy policy

本隐私政策的变更

我们可能会不时更新本隐私政策，包括为了反映我们做法的变化或出于其他运营、法律或监管原因。我们将在网站上发布修订后的隐私政策，更新“上次更新”日期，并采取适用法律要求的任何其他步骤。

我们如何收集和使用您的个人信息

为了提供服务，我们从各种来源收集并在过去 12 个月内收集了您的个人信息，如下所示。我们收集和使用的信息取决于您与我们互动的方式。

除下文列出的具体用途外，我们还可能使用我们收集的有关您的信息与您沟通、提供服务、遵守任何适用的法律义务、执行任何适用的服务条款，以及保护或捍卫服务、我们的权利以及我们的用户或其他人的权利。

我们收集哪些个人信息

我们获取的有关您的个人信息类型取决于您如何与我们的网站互动以及使用我们的服务。当我们使用“个人信息”一词时，我们指的是识别、涉及、描述或可与您关联的信息。以下部分描述了我们收集的个人信息的类别和具体类型。

我们直接从您处收集的信息

您通过我们的服务直接提交给我们的信息可能包括：

• 基本联系方式，包括您的姓名、地址、电话号码、电子邮件。
• 订单信息包括您的姓名、账单地址、送货地址、付款确认、电子邮件地址、电话号码。
• 账户信息包括您的用户名、密码、安全问题。
• 购物信息包括您查看的商品、放入购物车或添加到愿望清单的商品。
• 客户支持信息，包括您选择在与我们的通信中包含的信息，例如通过服务发送消息时。

服务的某些功能可能要求您直接向我们提供某些个人信息。您可以选择不提供这些信息，但这样做可能会导致您无法使用或访问这些功能。

我们通过 Cookie 收集的信息

我们还会自动收集有关您与服务互动的某些信息（“使用数据”）。为此，我们可能会使用 Cookie、像素和类似技术（“ Cookie ”）。使用数据可能包括有关您如何访问和使用我们的网站和您的帐户的信息，包括设备信息、浏览器信息、有关您的网络连接的信息、您的 IP 地址以及有关您与服务互动的其他信息。

我们从第三方获得的信息

最后，我们可能会从第三方获取有关您的信息，包括可能代表我们收集信息的供应商和服务提供商，例如：

• 支持我们的网站和服务的公司，例如 Shopify。
• 我们的支付处理者收集支付信息（例如银行账户、信用卡或借记卡信息、账单地址）来处理您的付款，以便完成您的订单并为您提供您所要求的产品或服务，从而履行我们与您的合同。
• 当您访问我们的网站、打开或点击我们发送给您的电子邮件或与我们的服务或广告互动时，我们或与我们合作的第三方可能会使用在线跟踪技术（例如像素、网络信标、软件开发工具包、第三方库和 cookie）自动收集某些信息。

我们从第三方获得的任何信息都将按照本隐私政策处理。我们对第三方提供给我们的信息的准确性不承担任何责任，也不对任何第三方的政策或做法负责。有关更多信息，请参阅下面的“第三方网站和链接”部分。

我们如何使用您的个人信息

• 提供产品和服务。我们使用您的个人信息为您提供服务，以履行我们与您签订的合同，包括处理您的付款、完成您的订单、向您发送与您的帐户、购买、退货、换货或其他交易相关的通知，创建、维护和以其他方式管理您的帐户，安排发货，促进任何退货和换货，并使您能够发布评论。
• 营销和广告。我们将您的个人信息用于营销和促销目的，例如通过电子邮件、短信或邮寄方式发送营销、广告和促销信息，以及向您展示产品或服务的广告。这可能包括使用您的个人信息来更好地定制我们网站和其他网站上的服务和广告。
• 安全和防欺诈。我们使用您的个人信息来检测、调查或采取行动，以应对可能的欺诈、非法或恶意活动。如果您选择使用服务并注册账户，您有责任确保您的账户凭证安全。我们强烈建议您不要与任何人分享您的用户名、密码或其他访问详细信息。如果您认为您的帐户已被盗用，请立即联系我们。
• 与您沟通。我们使用您的个人信息为您提供客户支持并改进我们的服务。这符合我们的合法利益，以便及时响应您的需求、为您提供有效的服务并维持与您的业务关系。

曲奇饼

我们使用 Cookie 来支持和改进我们的网站和服务（包括记住您的操作和偏好），运行分析并更好地了解用户与服务的互动（管理、改进和优化服务符合我们的合法利益）。我们还可能允许第三方和服务提供商在我们的网站上使用 Cookie，以更好地定制我们网站和其他网站上的服务、产品和广告。

大多数浏览器默认自动接受 Cookie，但您可以选择通过浏览器控件将浏览器设置为删除或拒绝 Cookie。请记住，删除或阻止 Cookie 可能会对您的用户体验产生负面影响，并可能导致某些服务（包括某些功能和一般功能）无法正常运行或不再可用。此外，阻止 Cookie 可能无法完全阻止我们与第三方（例如我们的广告合作伙伴）共享信息。

我们如何披露个人信息

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

• With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
• With business and marketing partners, including Shopify, to provide services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy notices.
• When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations, with your consent.
• With our affiliates or otherwise within our corporate group, in our legitimate interests to run a successful business.
• In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

We have, in the past 12 months disclosed the following categories of personal information and sensitive personal information (denoted by *) about users for the purposes set out above in "How we Collect and Use your Personal Information" and "How we Disclose Personal Information":

We do not use or disclose sensitive personal information for the purposes of inferring characteristics about you.

The Services may enable you to post product reviews and other user-generated content. If you choose to submit user generated content to any public area of the Services, this content will be public and accessible by anyone.

We do not control who will have access to the information that you choose to make available to others, and cannot ensure that parties who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information that you make publicly available, or for the accuracy, use or misuse of any information that you disclose or receive from third parties.

Third Party Websites and Links

Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children’s Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.

As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

• Right to Access / Know.You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information.
• Right to Delete.You may have a right to request that we delete personal information we maintain about you.
• Right to Correct.You may have a right to request that we correct inaccurate personal information we maintain about you.
• Right of Portability.You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
• Restriction of Processing:You may have the right to ask us to stop or restrict our processing of personal information.
• Withdrawal of Consent:Where we rely on consent to process your personal information, you may have the right to withdraw this consent.
• Appeal:You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.
• Managing Communication Preferences:We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

You may exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below.

We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, You may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.

International Users

Please note that we may transfer, store and process your personal information outside the country you live in, including the United States. Your personal information is also processed by staff and third party service providers and partners in these countries.

If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Contact

如果您对我们的隐私惯例或本隐私政策有任何疑问，或者您想行使任何可用的权利，请发送电子邮件至[email protected]